The Passenger Mobility Centre supports and meets low-mobility passengers directly at train stations and trains of the Moscow Central Ring on all routes.
The Centre is part of the Passenger Service Department of the state unitary enterprise "Moscow Metro".
The Centre's staff accompany passengers with limited mobility free of charge.
Passengers pay for the fare and baggage themselves.
Passengers may request support from station staff or make preliminary enquiries by:
- telephone on 8 (800) 250-73-41 and 8 (800) 775-00-00;
- e-mail at firstname.lastname@example.org;
filling out the request form on the site of the Moscow Metro at www.mosmetro.ru