CORONAVIRUS! INFORMATION FOR OUR CUSTOMERS
The Company has set up an Emergency Response Centre to provide prompt support to shippers and ensure the coordination of all links in the transport chains during the fight to prevent and eliminate the spread of the novel coronavirus infection. In order to respond quickly and effectively to emergency situations and collect problematic questions and proposals from the participants on the transport market, a separate hotline for freight transportation has been set up under the number: 8 (800) 755-00-00.
Russian Railways calls on all participants on the freight market to show maximum solidarity and provide constructive cooperation in solving transport problems in the interests of all citizens in Russia. The Company will take all possible measures to promote and assist small and medium-sized businesses to ensure transportation and logistics for their activities.
Aleksey Shiloh, Deputy Managing Director of Russian Railways and the head of the Corporate Transport Services Centre, will head the Emergency Response Centre.